Identified - During times of peak usage, files uploaded to Provider Submissions may take longer than expected to begin processing. Wait times to for submissions to begin processing may be as long as 3-4 hours during peak usage due to multiple submissions from multiple provider organizations. Performance optimizations are investigated and will be implemented at a future date.
Aug 29, 2025 - 00:14 MDT
Identified - Sometimes when a user uploads a file to the File Exchange it does not save properly. When this happens the file name is listed in the File Exchange, but the file cannot be viewed or downloaded. When this happens the user should try uploading the file a second time. A fix will be developed for this issue.
Aug 28, 2025 - 23:50 MDT

About This Site

Welcome to the Unity Status Page, where you can find real-time updates on scheduled maintenance and current system statuses.

Beginning on Tuesday, October 14, 2025, Unity will under go bi-weekly scheduled maintenance every other Tuesday between 12:00 am and 6:00 am. During these maintenance windows, you may experience intermittent service disruptions. We appreciate your patience and understanding as we perform the necessary system updates to ensure optimal performance.

Unity Application (General) Operational
90 days ago
100.0 % uptime
Today
Unity - File Exchange Operational
90 days ago
100.0 % uptime
Today
Unity - Reports Operational
90 days ago
99.5 % uptime
Today
Unity - Provider Submissions Operational
90 days ago
99.21 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Unity Scheduled Bi-Weekly Maintenance January 6, 2026 Jan 6, 2026 00:00-06:00 MST

The next scheduled maintenance for Unity will be Tuesday, January 6th between 12:00 AM and 6:00 AM. During this maintenance window, you may experience intermittent service disruptions. We appreciate your patience and understanding as we perform the necessary system updates to ensure optimal performance.
Posted on Dec 23, 2025 - 07:17 MST

Scheduled Maintenance for Unity will be Tuesday, January 13th between 12:00 AM and 6:00 AM. Jan 13, 2026 00:00-06:00 MST

Scheduled Maintenance for Unity will be Tuesday, January 13th between 12:00 AM and 6:00 AM. During this maintenance window, you may experience intermittent service disruptions. We appreciate your patience and understanding as we perform the necessary system updates to ensure optimal performance.
Posted on Dec 24, 2025 - 09:11 MST
Dec 25, 2025

No incidents reported today.

Dec 24, 2025

No incidents reported.

Dec 23, 2025
Completed - The scheduled maintenance has been completed.
Dec 23, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 00:00 MST
Scheduled - The next scheduled bi-weekly maintenance for Unity will be Tuesday, December 23rd between 12:00 AM and 6:00 AM. During this maintenance window, you may experience intermittent service disruptions. We appreciate your patience and understanding as we perform the necessary system updates to ensure optimal performance.
Dec 18, 09:21 MST
Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025
Resolved - This incident has been resolved.
Dec 15, 14:22 MST
Monitoring - The Provider Submissions module is now fully operational and processing jobs as expected. Thank you for your patience while we resolved the outage. If you experience any further issues, please contact support.
Dec 15, 12:54 MST
Update - We are continuing to investigate this issue.
Dec 15, 12:38 MST
Investigating - The Provider Submissions module is currently experiencing an outage and is not processing jobs at this time. Our team is actively monitoring the situation and working to restore functionality. We will provide an update as soon as the issue is resolved
Dec 15, 12:37 MST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.